Privacy Policy

 

1. Overview

The MedLife Matrix (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, download resources, sign up for emails, purchase products, or engage with our services.

2. Information We Collect

Personal Information You Provide

We may collect:

• Name
• Email address
• Phone number (if provided)
• Billing information (processed securely via third-party providers)
• Any information you submit through forms, applications, or inquiries

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Referral sources

This data is collected through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Deliver downloadable resources (e.g., PDFs, guides, dissertation)
• Send email communications, newsletters, and marketing content
• Provide coaching, consulting, and course access
• Improve website performance and user experience
• Respond to inquiries and customer service requests
• Process payments and transactions

4. Email Marketing and Communications

By entering your email address on this website, you consent to receive:

• Educational content
• Promotional emails
• Updates about programs, courses, and services

You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.

We comply with the CAN-SPAM Act and honor all opt-out requests.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Track marketing performance

You can disable cookies through your browser settings, though some features of the site may not function properly.

6. Third-Party Services

We may use trusted third-party platforms to operate our business, including but not limited to:

• Kajabi (courses, email marketing, landing pages)
• Payment processors (e.g., Stripe, PayPal)
• Analytics tools (e.g., Google Analytics)

These third parties have their own privacy policies governing how they handle your data.

7. Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only:

• With trusted service providers necessary to operate our business
• When required by law
• To protect our legal rights

9. Your Rights and Choices

You have the right to:

• Access or update your personal information
• Request deletion of your data (where applicable)
• Opt out of email communications at any time

To make a request, contact us at: drlisa@themedlifematrix.com

10. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Users

If you are accessing this website from outside the United States, you understand that your information may be transferred to and processed in the United States.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy, please contact:

Lisa A Muehlenbein, LLC
The MedLife Matrix
Email: drlisa@themedlifematrix.com
Website: www.themedlifematrix.com